THE IMPACT OF SPIRITUAL LEADERSHIP, WORKPLACE SPIRITUALITY AND LEARNED OPTIMISM ON PROMISE-BASED MANAGEMENT IN MALAYSIAN HIGHER LEARNING INSTITUTIONS: THE MEDIATING ROLE OF TRUST

Authors

  • Ku Luqmannul Hakim Ku Yaacob Postgraduate Candidate, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia
  • Rodrigue Ancelot Harvey Fontaine Associate Professor, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia
  • Muhammad Tahir Jan Associate Professor, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia
  • Nik Hziman Nik Mat Assistant Professor, Kulliyyah of Economics and Management Sciences International Islamic University Malaysia

DOI:

https://doi.org/10.22452/

Keywords:

Spiritual Leadership, Workplace Spirituality, Learned Optimism, Promise-Based Management, Trust

Abstract

Malaysian public universities are increasingly challenged to strengthen ethical governance, institutional accountability, and stakeholder trust amid ongoing structural reforms. However, limited empirical research has examined how value-based leadership and psychological resources jointly influence promise-keeping behaviour in higher education institutions. This study aims to investigate the effects of Spiritual Leadership, Workplace Spirituality, and Learned Optimism on Promise-Based Management (PBM), with Trust examined as a mediating mechanism. Guided by a positivist epistemology and objectivist ontology, this research adopts a quantitative cross-sectional design. Data were collected through a structured questionnaire administered to 483 administrative staff from 20 Malaysian public universities. The data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) to test the hypothesised relationships and mediation effects. The results indicate that Spiritual Leadership, Workplace Spirituality, and Learned Optimism have significant positive effects on PBM (p < 0.001). Furthermore, Trust significantly mediates the relationships between all three antecedents and PBM, confirming its central role in translating values and psychological resources into effective promise coordination. The model demonstrates strong explanatory power, with substantial variance explained in PBM (R² > 0.60). These findings provide important theoretical contributions by integrating leadership, organizational climate, and cognitive psychology into a unified governance framework. Practically, the study recommends that university administrators invest in spiritual leadership development, community-oriented workplace practices, and resilience-building interventions to strengthen trust and institutional accountability. Future research should employ longitudinal and mixed method designs to examine causal dynamics and extend the model to academic staff and private universities. In conclusion, this study offers robust empirical evidence that trust-centred, value-driven leadership is critical for strengthening promise-based governance in Malaysian higher education.

Author Biographies

  • Ku Luqmannul Hakim Ku Yaacob, Postgraduate Candidate, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia

    Postgraduate Candidate, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia

  • Rodrigue Ancelot Harvey Fontaine, Associate Professor, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia

    Associate Professor, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia

  • Muhammad Tahir Jan, Associate Professor, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia

    Associate Professor, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia (IIUM), Jalan Gombak, Selangor, Malaysia

  • Nik Hziman Nik Mat , Assistant Professor, Kulliyyah of Economics and Management Sciences International Islamic University Malaysia

    Assistant Professor, Kulliyyah of Economics and Management Sciences

    International Islamic University Malaysia

References

Abu Bakar, H., & Mahmood, R. (2021). Spiritual leadership, trust, and organizational commitment: Evidence from Malaysian higher education. Asia Pacific Management Review, 26(1), 45–56.

Afsar, B., Badir, Y. F., & Kiani, U. S. (2017). Linking spiritual leadership and employee pro- environmental behaviour: The influence of workplace spirituality, intrinsic motivation, and environmental passion. Journal of Environmental Psychology, 52, 81–92.

Ahmad, N. L., Yusuf, A. N. M., Shobri, N. D. M., & Wahab, S. (2012). The relationship between time management and job performance in event management. Procedia - Social and Behavioral Sciences, 65, 937–941.

Al-Attas, S. M. N. (1995). Islam and secularism. International Institute of Islamic Thought and Civilization (ISTAC).

Al Halbusi, H., Williams, K. A., & Ramayah, T. (2023). The role of spiritual leadership in enhancing organizational justice and reducing turnover intentions: A study in higher education institutions. Journal of Applied Research in Higher Education, 15(1), 92– 110.

Aslan, M., & Aksoy, A. (2019). The effect of spiritual leadership on psychological resilience: A study in Turkish public sector. Leadership & Organization Development Journal, 40(6), 706–720.

Barauskaite, G., & Streimikiene, D. (2024). The impact of workplace spirituality on organizational performance: An empirical study. Journal of Business Ethics, 189(2), 255–274.

Benefiel, M., Fry, L. W., & Geigle, D. (2014). Spirituality and religion in the workplace: History, theory, and research. Psychology of Religion and Spirituality, 6(3), 175–187.

Brown, T. (2023). Adaptive leadership in higher education: Navigating change and complexity. Leadership Quarterly, 34(1), 102674.

Carver, C. S., Scheier, M. F., & Segerstrom, S. C. (2010). Optimism. Clinical Psychology Review, 30(7), 879–889.

Cramm, J. M. (2023). The role of optimism and organizational climate in workplace engagement. Journal of Occupational Health Psychology, 28(1), 34–45.

Diamantopoulos, A., & Siguaw, J. A. (2006). Formative versus reflective indicators in organizational measure development: A comparison and empirical illustration. British Journal of Management, 17(4), 263–282.

Farid, M., & Rahman, S. (2024). Maqasid al-shari’ah and contemporary Islamic leadership: A framework for ethical management. Journal of Islamic Business and Management, 14(1), 45–61.

Fontaine, R. (2022). Sūrah al-A‘rāf: Lessons for Muslim business leaders. Journal of Islamic Management Studies, 5(1), 10–22.

Fry, L. W. (2003). Toward a theory of spiritual leadership. The Leadership Quarterly, 14(6), 693–727.

Fry, L. W., & Kriger, M. P. (2009). Toward a theory of being-centred leadership: Multiple levels of being as context for effective leadership. Human Relations, 62(11), 1667– 1696.

Giacalone, R. A., & Jurkiewicz, C. L. (2003). Toward a science of workplace spirituality. In R. A. Giacalone & C. L. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance (pp. 3–28). Routledge.

Goleman, D. (2024). Emotional intelligence at work: New frontiers in leadership development. HarperCollins.

Haldorai, K., Kim, W. G., & Garcia, R. L. (2020). Spiritual leadership and psychological capital: Effects on organizational commitment and job performance. International Journal of Hospitality Management, 86, 102437.

Hassan, K. M. (2007). Islamic leadership: An alternative to conventional leadership theory. International Islamic University Malaysia Press.

Hunsaker, W. D., & Jeong, Y. (2023). Spiritual leadership and organizational trust development in academic institutions. Journal of Organizational Behaviour, 44(5), 830–849.

Islam, R., Ali, M. Y., & Osmani, N. M. (2020). Time management and job performance: A qualitative analysis from Islamic perspective. Journal of Islamic Management Studies, 3(2), 1–17.

Kaya, A. (2022). The impact of spiritual leadership on ethical climate and trust in educational organizations. Educational Management Administration & Leadership, 50(3), 420– 438.

Kamal Hassan, M. (2010). A return to the Qur’ānic paradigm of development and integrated knowledge: The Ulū al-Albāb model. Intellectual Discourse, 18(2), 183–210.

Khan, A., & Idris, N. (2023). Promise-based coordination in public university settings: Breaking down silos and enhancing collaboration. Asian Journal of Public Administration, 45(1), 77–95.

Lee, H., & Chen, J. (2024). Facilitating workplace spirituality: Implications for employee performance. Asia Pacific Journal of Management, 41(1), 147–163.

Lee, S., Kim, J., & Park, Y. (2024). Inclusive, emotionally intelligent leadership styles in Asian higher education. International Journal of Educational Management, 38(3), 280–301.

Lee, Y., & Hashim, H. (2022). Knowledge stewardship through promises: A governance framework for intellectual capital. Journal of Knowledge Management, 26(5), 1150– 1167.

Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. Oxford University Press.

Martinez, P., & Wang, S. (2024). Learned optimism and resilience in public sector organizations. Public Administration Review, 84(1), 110–121.

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.

Nguyen, H. T., Rahman, M. M., & Ismail, S. (2023). Enhancing public trust through promise- based management in local institutions. International Journal of Public Sector Management, 36(4), 509–528.

Ni, Y., Linjuan, L., Bao, Y., You, G., & Li, J. (2024). Relationship between perceived organisational support, self-efficacy, proactive personality and career self- management among nurses: A moderated mediation analysis. BMJ Open, 14(6), e081334.

Patel, R., & Kumar, V. (2024). Relational governance in decentralized institutions: A promise-based approach. Journal of Organizational Behavior, 45(2), 201–222.

Public Service Department. (2024). Skim Perkhidmatan dan Perjawatan [Service and position schemes]. Jabatan Perkhidmatan Awam, Malaysia.

Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393–404.

Saha, S., et al. (2023). Building a culture of purpose: The role of spirituality in higher education leadership. International Journal of Leadership in Education, 26(4), 545– 561.

Salehzadeh, R., Pool, J. K., & Heidari, A. (2021). Spiritual leadership and voice behavior: The mediating role of trust and psychological safety. Journal of Business Ethics, 174(2), 365–381.

Sarif, S. M., Zainudin, D., & Yahya, R. (2020). Strategic planning with ulū al-albāb approach. Journal of Islamic Management Studies, 3(1), 48–57.

Sarif, S. M., Ismail, Y., & Zainudin, D. (2023). Impact of ta’awun (mutual cooperation) practices on responsible consumerism movement. Journal of Islamic Management Studies, 6(2), 35–44.

Seligman, M. E. P. (2006). Learned optimism: How to change your mind and your life (2nd ed.). Vintage Books.

Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J. H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: Guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347.

Sindell, T., & Sindell, N. (2024). The future of workplace spirituality: Practices for a post- pandemic world. Human Resource Management Review, 34(2), 210–227.

Smith, A., & Doe, J. (2023). Psychological resilience and performance: The mediating role of optimism. Work and Stress, 37(2), 215–232.

Sull, D. (2003). Managing by commitments. Harvard Business Review, 81(6), 82–91.

Sull, D., & Spinoza, C. (2007). Promises: The essence of managing. Harvard Business Review, 85(4), 78–86.

Teoh, C. S., & Lee, M. S. (2024). Ethics, spirituality, and leadership performance in Malaysian universities. Asian Journal of Business Ethics, 15(1), 54–69.

Teoh, W. M.-Y., & Lee, C. H. (2024). Spiritual leadership and community engagement in Malaysian higher education. Asia Pacific Journal of Education, 44(1), 34–50.

Underwood, L. (2023). Workplace spirituality, well-being, and performance: An integrated model. Organizational Dynamics, 52(3), 100883.

Utama, S., Wahyuningsih, S., & Surwanti, L. (2023). The mediating role of workplace spirituality on spiritual leadership and organizational citizenship behaviour. International Journal of Public Sector Performance Management, 9(2), 145–160.

Wang, Y., & Liu, H. (2020). Spiritual leadership, workplace spirituality, and employee voice behaviour: A multi-level mediation model. Leadership & Organization Development Journal, 41(6), 771–785.

Wong, J. C., Tan, H. L., & Farid, M. (2023). Spirituality at work and the psychology of trust: Foundations for promise fulfilment in institutions. Journal of Applied Psychology and Ethics, 19(3), 189–207.

Wong, K., Abdullah, S., & Rahman, N. (2023). The relationship between spiritual leadership and work engagement: The role of trust in Malaysian higher education. Journal of Applied Management Research, 21(3), 239–257.

Wong, S. L., Tan, J. H., & Ibrahim, N. (2023). Exploring the link between spiritual leadership and organizational citizenship behaviour in Malaysian universities. International Journal of Public Leadership, 19(1), 54–72.

Yusof, N., & Kadir, S. A. (2022). The role of spiritual leadership in crisis recovery: Evidence from Malaysian higher education. Journal of Islamic Management Studies, 5(2), 100–115.

Zainal, N., & Rashid, S. (2024). Spiritual leadership and inclusivity: Insights from Malaysian university management. International Review of Administrative Sciences, 90(2), 317–334.

Zainal, Z., & Rashid, N. (2024). Integrity and spiritual leadership in Malaysian public universities: A grounded theory approach. Malaysian Journal of Leadership and Governance, 6(1), 23–41.

Zainuddin, M. D., & Musa, R. (2024). Embedding Islamic ethics in leadership and promise- making: A Malaysian higher education context. Journal of Islamic Educational Leadership, 8(1), 55–70.

Downloads

Published

2026-04-24